General Support
Please note: These instructions were tested on an HP model PC running Windows 8. The following steps will vary depending on your PC manufacturer, model, a...
Fri, 12 Nov, 2021 at 4:14 PM
A few notes before we begin:
- The following article discusses how to activate the software via the Cloud and Dongle activation method.
- A dongle is on...
Mon, 15 Nov, 2021 at 8:51 AM
To create new recovery media for Windows 8.1, please visit http://windows.microsoft.com/en-us/windows-8/create-reset-refresh-media Please note that you wil...
Mon, 15 Nov, 2021 at 8:45 AM
If you received an error during the checkout process and are unsure if the order went through, it is important to remember not to refresh any pages, navigat...
Fri, 1 Apr, 2022 at 1:08 PM
The time it takes to wipe a drive is limited by the speed of the hardware being wiped, not the software. Each sector on the drive must be overwritten to ens...
Fri, 1 Apr, 2022 at 1:16 PM
In order to remove an Apple device from iCloud, be sure that the device has “Find my iPhone” turned off. 1) Open “Settings on the device 2) Choose iCloud...
Mon, 13 Dec, 2021 at 11:40 AM
When you add the software to your online shopping cart, it will ask you if you want to add the additional physical USB to your order. If you do not want th...
Thu, 11 Nov, 2021 at 3:14 PM
To reset your OS X password without an OS X CD you need to enter the terminal and create a new admin account
1. Reboot
2. Hold apple + s down after you ...
Thu, 11 Nov, 2021 at 3:13 PM
This is usually caused by the Windows Installation CD that you are trying to run. After running WipeDrive, the hard drive is completely empty - with no tra...
Thu, 11 Nov, 2021 at 3:10 PM
Setting up a Microsoft Surface device to boot from any other type of media other than the internal drive can be tricky.
Below are the steps to access the...
Thu, 11 Nov, 2021 at 3:00 PM